This portal is only for customers who have already received fingerprinting services from Miami Beach Live Scan Fingerprinting. Check updates, view documents shared by our team, and ask questions about your completed service appointment.
Already received your fingerprinting service? Sign in with the account associated with that service. For a new appointment, visit our booking website.
For customers who have already received fingerprinting services only. Sign in to view your tickets and open the existing conversation for your service. This portal is not for booking a new appointment.
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Keep your login details and personal ticket links private. Please avoid opening multiple tickets about the same order.
These are our estimated service windows, not live progress indicators or guaranteed agency deadlines. Check your ticket for updates specific to your order.
Estimated after a complete request and usable fingerprints reach the processing provider.
Incomplete information, fingerprint rejection, or additional review can extend processing. Your submission route and eligibility determine the applicable timeline.
Our estimate for the non-citizen submission route offered with your service.
Citizenship and lawful permanent resident status can affect eligibility for an FBI-approved channeler. Confirm your route with our team; this estimate is not a universal FBI processing rule.
Our estimated apostille service window when the expedited option was selected.
After the FBI report and complete apostille paperwork have been submitted for authentication. The FBI report stage comes first and adds time. This is our service estimate, not a guaranteed government expedited deadline.
Our estimated standard apostille service window after complete submission.
The earlier FBI report stage, shipping, any requested translation, and agency delays can add time. Your destination country and receiving authority may have additional requirements.
Routine fingerprint processing: our planning estimate is 2–3 business days after successful submission. Licensing or renewal review: allow a planning margin of 30 business days where applicable; your agency’s actual timeline may be shorter or longer.
There is no single 30-day completion promise covering all Florida agencies. A completed fingerprint transaction does not itself approve a license or authorize employment.
Use the Transaction Control Number from the email we sent after your Florida Live Scan submission. When FDLE shows “Complete,” follow up with the agency handling your application.
We collect fingerprints and review the information needed for your selected service.
Your request is processed. Report preparation comes before apostille submission.
If ordered, the completed report is submitted for the apostille stage.
Follow the instructions in your ticket for available documents and delivery updates.
Search your email and spam folder for “TCN” or “Miami Beach Live Scan Fingerprinting.” Enter the entire number in the FDLE tool. If your transaction cannot be found, message our team so we can verify the submission details. This tool is for Florida Live Scan, not fingerprint-card or FBI apostille tracking.
Contact us promptly if the error is in the information supplied for fingerprint submission. If the error is in a licensing application, contact the licensing agency to request correction. Changes after submission may require agency instructions or a new submission; we cannot directly edit an agency’s application records.
Use an email address you personally control and can access reliably. Check the spelling, keep access to that account, and follow the instructions for your selected submission provider. Do not use an employer or shared inbox if you may lose access to it. Ask our team before submission if you need to change your email address.
No. FDLE completion describes fingerprint processing. Your licensing agency or employer’s screening team determines application status and eligibility. Contact the appropriate agency for the next step.
Yes. Open your booking confirmation email, scroll to the rescheduling option, select an available time, and confirm the change. Online rescheduling is available up to two hours before your scheduled service.
Open your existing ticket and explain which service you ordered, your appointment date, and the update you need. For Florida licensing decisions, check with the responsible agency. Do not post your SSN or sensitive documents in public comments or ordinary text messages.